Be Smart when you Start Up your business

Starting out in business is both an exciting and challenging experience for everyone with opportunity and risk at every step of the journey. Whether a one person, micro or small business, you need to be aware of your options, retain flexibility and minimise costs to give you the best chance of success at all times.

How Important are You to Your Suppliers ?

When BrandSAFE Protection wanted to take on new premises they thought transferring their current telephone number and obtaining new lines would be a straight forward matter with their current provider. Unfortunately that did not prove the case and after discussing the situation with Roger Whittaker, Director of local telecommunications provider Pink Connect, the solution was immediately apparent.

Latest Telephone Scam - Pay now or Be cut off ?!

This note was received from a colleague warning of the latest telephone scam. He writes ;

I received a call from a 'representative' of BT, informing me that he was disconnecting me because of an unpaid bill. He demanded payment immediately of £31.00, or it would be £118.00 to re-connect at a later date.

How to Make Best Use of your Telecoms

An appropriate communications strategy is an essential requirement for any business and will enhance efficiency, allow flexible working as well as improve customer service. This will determine the need and format of an overall telephone system as well as how it integrates with mobile telephony to help employees increase productivity even when away from the office.

How to Improve Service with your Telecoms

Businesses need to communicate voice, text and data both internally to be as efficient as they can and externally to be effective with their customers and suppliers. If you add the increasing trend to integrate telephony with IT , then the importance of getting this right for both current and future needs is essential.

How to Reduce the Cost of Your Telecoms

There are several aspects to this question that should be considered. The most basic is the cost of the parts ie. call rates, rental etc which while important is unfortunately the limit of consideration of some businesses and is often looked at in insufficient detail.

Don't Leave Me Hanging on the Telephone !

" I'm in the phone booth, it's the one across the hall
If you don't answer, I'll just ring it off the wall
I know he's there, but I just had to call
Don't leave me hanging on the telephone "

One in three businesses fails to answer all incoming calls.

Your headline telephone offer may look small, but are you paying more for your business calls ?

All telephone call providers are not the same. Some strive to genuinely help provide as many savings as possible thereby gathering long term happy customers, whilst others secure your business with big claims and hidden “extras” that mean even bigger bills.

The cost of telephone contracts ; ethics and manslaughter ... what’s your call ?

There’s a lot of it about at the moment and by that I mean Corporate Righteousness to an Aggrieved Public. Whether it’s the banks, excessive executive pay, MP’s expenses ... the list just seems to go on and on.